Shipping

How long will it take for my order to be delivered?

Shipments usually arrive in 10–15 business days.

My order hasn't arrived yet.

Please contact us if you have not yet received your order so that we can investigate. 

I'm concerned about my credit card information's security.

Because we execute all of our transactions through global secure and encrypted checkouts, you can rest assured that they are completely secure. 

Why was only one product delivered when the others were not?

For logistics considerations, we have many warehouses in various locations. Your products may be dispatched from multiple warehouses depending on stock. 

There was a problem with my order.

Please accept our apologies for the inconvenience. Please contact us as soon as possible and take photos of the damage so that we can give you a free replacement.

I'd like to make some changes to or cancel my order.

Changes are only possible for the first 24 hours after purchase. Please contact us as soon as possible so that we can assist you in making the required revisions to your order.